Returns

Returns

  • You have 28 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

We reserve the right to charge a 20% restocking fee (of the original sale price) on products ordered in error. This will be chargeable at our discretion, and returned products would be assessed for this charge individually.

Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

Sealants Direct
207 -209 Tulketh Brow
Ashton
Preston
PR2 2JH

Tel: 01772 728268
Email: customerservice@sealantsdirect.co.uk